Privacy Policy
Last updated: May 2026
1. Who We Are
XpatAI is operated by nxgtechworld. We are the data controller responsible for your personal data under the General Data Protection Regulation (GDPR).
Contact: info@nxgtechworld.com
2. What Data We Collect
Account & Profile
- Name, email and password (hashed)
- Nationality, city, visa type, arrival date and family status
Document & AI Data
- Documents you upload for scanning
- AI-generated summaries and action items extracted from them
Usage & Technical
- Chat history, checklist progress and deadlines
- Device type, app version and push notification token
- Crash reports and anonymised usage analytics
3. How App Use The Data
To provide and personalise the XpatAI service — including AI responses, document analysis, deadline reminders and safety score calculations — and to improve the app over time.
We do not use your data for advertising or third-party marketing.
4. Legal Basis for Processing (GDPR)
- Contract performance — processing necessary to provide the XpatAI service you signed up for (Article 6(1)(b))
- Legitimate interests — improving app features and ensuring security (Article 6(1)(f))
- Consent — push notifications (you may withdraw consent at any time in device settings)
5. Third-Party Services
Database & File Storage
- Provider: Supabase Inc.
- Purpose: Storing your profile, documents, chat history and app data
- Data location: Frankfurt, Germany (EU Central — GDPR compliant)
APIs and AI Integration
- Provider: Anthropic PBC
- Purpose: Analysing documents and powering AI chat responses
- Data sent: Document images and chat messages are processed via Anthropic's API
6. Data Storage and Security
All personal data is stored on servers in Frankfurt, Germany (EU), encrypted in transit, and protected under GDPR. Passwords are never stored in plain text.
7. Data Retention
Your data is retained for as long as your account is active. If you delete your account, all associated data is permanently deleted within 30 days.
8. Your Rights Under GDPR
You have the right to access, correct, delete, restrict, or export your data — and to object to how we process it. To exercise any of these rights, email us at info@nxgtechworld.com. We will respond within 30 days.
9. Children's Privacy
XpatAI is not intended for use by anyone under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will delete it promptly.
10. Push Notifications
XpatAI may send push notifications for deadline reminders and daily briefings. You can disable notifications at any time through your device settings without affecting your ability to use the app.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via in-app notification. Continued use of the app after changes constitutes acceptance of the updated policy.
12. Contact and Complaints
- Email: info@nxgtechworld.com
- Company: nxgtechworld
If you are not satisfied with our response, you have the right to lodge a complaint with the Bundesbeauftragte für den Datenschutz und die Informationsfreiheit (BfDI) — the German data protection authority.
Email us at info@nxgtechworld.com and we will respond within 30 days.